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Days Inn & Suites Prattville-Montgomery

600 Old Farm Lane South, I-65 Exit 179, Prattville, AL 36066 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Days Inn & Suites Prattville-Montgomery
  • Phone Numbers
      Phone: 1-334-285-5312
      Fax: 1-334-290-0277
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

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Traveler Reviews brought to you by
600 Old Farm Lane South, I-65 Exit 179| Prattville, AL 36066

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Days Inn & Suites Prattville-Montgomery  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Days Inn & Suites Prattville-Montgomery  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Days Inn & Suites Prattville-Montgomery  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Days Inn & Suites Prattville-Montgomery  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Days Inn & Suites Prattville-Montgomery  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Days Inn & Suites Prattville-Montgomery  Value
2.05 2 of 5 stars

“Great Check In Horrible Check Out!”

  , Prattville
We drove from Cleveland, Oh to Prattville Al. for my fiancé's birthday. When we reached the hotel at 7am my fiancé and I had been driving for 12 hours. We weren't allowed to check in until 2pm which would have been a hassle if it wasn't for the great attendant at the front desk. She went to see if they had the room that we had reserved available, which they did. The room was very clean to be a smoking room. However, my fiancé went to open the curtain and it broke, also when he tried to turn on the Jacuzzi, it didn't work. I contacted the front desk and spoke to a person that said they were sending someone to look at it, at this time I was inappropriately dressed so I ducked off into the bathroom while the man of Indian descent looked at the Jacuzzi. The man simply stated "no jets just water" and left. We had already in delved into the evenings events so we said no worries, I would let them know once we checked out. Upon checking out I wasn't going to make it a big deal because of the wonderful young woman that checked us in. The attendant at the front desk asked me how was the room and I told him about the Jacuzzi, he was the one who sent the person to look at it. He called that person and the guy said that he fixed the Jacuzzi. Basically calling me a liar. I called in my husband in from putting our luggage in the truck and asked him what the man said exactly. Long story a little shorter, the attendant started and argument with my husband and also said that it was our fault so there was nothing he could do. I never wanted anything out of this but he offered and now he tried to push us of on someone that he claimed to be originally. Whatever happened to the customer is always right. Better yet I can simply state that customer service is a lost art and I will not be going back to that hotel and made sure that my family in Alabama knew this as well.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.