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Days Inn Concord

5370 Clayton Road, Concord, CA 94521 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Days Inn Concord
  • Phone Numbers
      Phone: 1-925-674-9400
      Fax: 1-925-674-9595
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Days Inn Chairman's Award
  • Excellence in Service and Product
  • Measured by Days Inn Quality Assurance
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Traveler Reviews brought to you by
5370 Clayton Road Concord, CA 94521

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Days Inn Concord  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Days Inn Concord  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn Concord  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Days Inn Concord  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Days Inn Concord  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Days Inn Concord  Value
2.05 2 of 5 stars

“Recent renovation lacking”

  , Gardnerville
The gentlemen working the front desk were very hospitable, and provided great customer service...within their limitations. Overall I was not impressed with the hotel itself. Upon checking in, I was told that they just finished remodeling/renovating the room we booked, and that people have been fighting for this room all day. Then I was told that their key card machine was broken and if we needed to get into our room we just needed to get a manager who had a master key to let us in. We checked in on a Friday night, and upon checking out Sunday at 10:00a we had yet to receive a key to our room. Additionally, the renovations advertised by their staff should be evaluated by the owner for quality. I found the new wallpaper bubbling up off of the wall, a hole in the blanket (kind of like a cigarette burn hole), and the wallpaper in the bathroom was about 4" too short so it didn't look complete or well done. I only booked a room at this hotel because I trusted the high rating. I am pretty disappointed at the quality we received. I should have asked the staff for a discount on my rate, but I was hesitant to complain without having full access to our room. The staff should have offered some kind of concession as a gesture instead of charging full price.

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