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Days Inn Luray Shenandoah

138 Whispering Hill Road, I-81 North & Rt 211 East, Luray, VA 22835 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Days Inn Luray Shenandoah
  • Phone Numbers
      Phone: 1-540-743-4521
      Fax: 1-540-743-6863
  • 2 pets up to 50 lbs are allowed for a non-refundable charge of $15 per pet, per night, standard rooms only. Pet Sanitation Fee is $25 if applicable. ADA defined service animals are also welcome at this hotel.

Days Inn
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Fitness center or pool at most locations
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Traveler Reviews brought to you by
138 Whispering Hill Road, I-81 North & Rt 211 East| Luray, VA 22835

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Days Inn Luray Shenandoah  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Days Inn Luray Shenandoah  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Days Inn Luray Shenandoah  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Days Inn Luray Shenandoah  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Days Inn Luray Shenandoah  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Days Inn Luray Shenandoah  Value
4.05 4 of 5 stars

“Great except for check-out”

  , Honolulu
Friendly check-in and other staff; good breakfast, ample, clean, quiet room. I would stay again. My only problem was at check-out, as described below. There was insufficient space to describe it in the "problem" space below, so I had to put it here in the review.When I checked out nobody was at the desk. Door from desk to lobby was ajar. Door from desk into a back room was also ajar. After callling "Hello" several times with no response and looking behind me to see if a staff member might be there, I took a few steps into the door from the lobby and said "Hello" a couple more times to see if anybody might be in the back room. A young man angrily came from the breakfast area and told me that the desk area was for employees only, and I was never to go in there again. He then disappeared for several minutes (I found out he was filling the breakfast cereal containers). When he reappeared he still appeared angry. When I asked him what I should have done when I couldn't find anybody, all he could say was that I had only been there thirty seconds (I don't think that is true, but I can't verify it). When I asked for directions to the airport he replied. "Which airport? San Francisco?" That seemed odd, as the motel is a San Jose airport motel. When I said San Jose, he replied, "I guess take 880." Fortunately a guest told me that there were no signs to the airport, but that I should take 880 south, and then take the Brokaw Road exit and turn right on Brokaw Road.Sugggestions: 1. If nobody is at the desk leave a sign that says "Back in less than 5 minutes" or whatever. 2. If the desk clerk leaves the desk area, don't leave the door ajar if that is a prohibited area. 3. Have a bell at the desk if nobody is there. If a staff member is in the area but is busy, upon hearing the bell have him call out to the customer that he will be there shortly. 4. Make sure all desk clerks can give correct directions to the airport. 5. Train the young man on duty on November 14 at 7am in customer relations. I am still puzzled as to why he was so hostile.My first three comments below on hotel staff are based on my checkout experience only. All other staff members were fine.

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