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Days Inn Chicago

644 West Diversey Parkway, Corner Diversey/Clark/Broadway, Chicago, IL 60614 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Days Inn Chicago
  • Phone Numbers
      Phone: 1-773-525-7010
      Fax: 1-773-525-6998
      Reservation: 1-888-576-3297
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Days Inn Chairman's Award
  • Excellence in Service and Product
  • Measured by Days Inn Quality Assurance
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Traveler Reviews brought to you by
644 West Diversey Parkway, Corner Diversey/Clark/Broadway| Chicago, IL 60614

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Days Inn Chicago  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Days Inn Chicago  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Days Inn Chicago  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Inn Chicago  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Days Inn Chicago  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Days Inn Chicago  Value
3.05 3 of 5 stars

“Customer Satisfaction Upgrade”

  , Helenwood
Arrived at hotel at 2:10p. Was told check-inwas not until 3p. I asked If there was any way I could check-in earlier as I had a wedding rehearsal to attend at 3:30p. I was told "no"...that no rooms would be released for check-in...until ALL ROOMS were ready?? I didn't need all the rooms...just mine. Was then told that my room might not even be ready until 3:15p...as they were sold-out the night before. If the same customer service standards presented to me...is the norm...then the issue of being "sold out" might remedy itself in the future!! I asked where the vineyard was located...I was told..."I don't know...if it doesn't interest me...I don't care about it"??? Now this was the person working at the front desk...this is a smaller town and the vineyard I think might be a tourism attraction. I asked again if she knew how far the drive to the vineyard would be. Once again she let me know that since it was of no interest to her she wasn't able to provide information. She did offer to let me know where she went once a week with the ladies from her church to have coffee and pastries. I felt like I was being judged, since I was visiting a vineyard for a wedding! I quess she was able to pick up on my feelings of extreme disatisfaction and she then went on to tell me that she quessed her repsonse had been a little rude!! She then attempted to map out my trip to the winery...by then the damage was done. I travel about 200 days a year...bit disappointed in this experience!!!

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