Days Inn And Suites Laurel/Fort Meade MD

I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I will be meeting with our hotel staff and used your review to help coach them on room cleaning and inspection policy.If you would like to further discuss any problems please feel free to contact management at :(301)-725-0769 or via e-mail: Dilaure@hotmail.com « hide

Thank you for taking time to review our property online. We appreciate your comments and concerns and they will be taken seriously. If you would like to further discuss this matter, please do not hesitate to contact management via e-mail @Dilaurel@hotmail.com or by phone: (301)-725-0769. « hide

Thank you for taking the time to share your experience of our property online. Our company prides itself on providing great service and great rooms at great rates, which is why I am so disappointed to read your post. Please accept my sincere apologies.We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have am meeting with our hotel staff and I am using your review to help coach them on room cleaning and inspection policy.Please do not hesitate to contact me directly, (301)-725-0769 or via e-mail: Dilaurel@hotmail.com, if I can offer any further assistance Thank you again and we look forward to serving you more favorably in the future. « hide

Thank you for your review of our property. I am delighted to hear that you enjoyed your stay at our establishment. We pride ourselves on quality at an affordable price. We hope to be your lodging service of choice should your travels bring you back into our area. « hide

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Thank you so much for your wonderful review of our property. I am very pleased to hear that your stay was excellent. We hope that you continue to use our property as your choice of lodging, should your travels bring you into the area again. « hide

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Thank you very much for taking the time to share your comments online. I certainly apologize for the inconveniences you experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I can assure you that saftey is not one of a common issue for our establishment. If you would like to personally discuss your problems, please do not hesitate to contact us directly via e-mail; Dilaurel@Hotmail.com or by phone: (301)-725-0769 ext 402. « hide

Thank you for taking the time to share your comments online. I certainly apologize for the inconveniences you experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.If you would like to personally discuss your problems, please do not hesitate to contact us directly via e-mail; Dilaurel@Hotmail.com or by phone: (301)-725-0769 ext 402. « hide

Thank you so much for your glowing review of our property. We hope to become your home away from home, if and when your travels bring you back to our area. « hide