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Days Inn & Suites Benton Harbor MI

1598 Mall Drive, Benton Harbor, MI 49022 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Days Inn & Suites Benton Harbor MI
  • Phone Numbers
      Phone: 1-269-925-1880
      Fax: 1-269-925-0164
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Days Inn and Suites
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Separate living/sleeping areas available
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Traveler Reviews brought to you by
1598 Mall Drive Benton Harbor, MI 49022

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Days Inn & Suites Benton Harbor MI  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Days Inn & Suites Benton Harbor MI  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Days Inn & Suites Benton Harbor MI  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Days Inn & Suites Benton Harbor MI  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Days Inn & Suites Benton Harbor MI  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Days Inn & Suites Benton Harbor MI  Value
2.05 2 of 5 stars

“Shady dealings”

  , Champaign
On one level, this motel was what you would expect from a Days Inn. The rooms were clean, the motel quiet. It appears some painting has been done recently, so the rooms looked fresh. Our stay in the room was comfortable.The management was an entirely different story. First, even though I had called the motel directly to make the reservation -- we were coming for a wedding and there was a block of rooms reserved -- we arrived to find we had no room for the first night. The manager tried to tell me that the wedding block was for the next night, which I knew, but did not seem to understand I had made the reservation for two nights since I was involved in the rehearsal. After I noted we would just check in the hotel next door, the manager suddenly decided to give me the room for the person who had just called that she told she could cancel because the reservation was made through an on-line site.It only got worse. The next morning, the manager informed the bride she was canceling several of the wedding guests' reservations because she (the manager) had tried to call them that morning to confirm that would be there and they had not answered the phone. Hotel policy, we were told. Then she claimed they all had credit card problems. One of the people on the list was our daughter, so we gave the manager our credit card then called our daughter. Neither she nor her husband had received any calls that morning, and her husband immediately checked with their credit card company to find there was no issues with their card.I don't know what sort of scam these people are perpetrating, but a confirmed reservation means nothing to them, let alone a 4 p.m. cancel time. If you have to stay with them, I suggest you call back often to assure they are keeping your reservation for you.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.