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Days Inn Grand Haven

1500 S Beacon Blvd, US-31 & Robbins Rd, Grand Haven, MI 49417 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Days Inn Grand Haven
  • Phone Numbers
      Phone: 1-616-842-1999
      Fax: 1-616-842-3892
  • No smoking
  • 2 pets up to 50 lbs are allowed for a non-refundable charge of $10 per pet, per night with a $150 refundable deposit. Pet Sanitation Fee is $150 if applicable. ADA defined service animals are also welcome at this hotel.

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  • Excellence in Service and Product
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Traveler Reviews brought to you by
1500 S Beacon Blvd, US-31 & Robbins Rd| Grand Haven, MI 49417

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Days Inn Grand Haven  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Days Inn Grand Haven  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Days Inn Grand Haven  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Days Inn Grand Haven  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Days Inn Grand Haven  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Days Inn Grand Haven  Value
3.05 3 of 5 stars

“One Thing After Another”

  , Spring Lake
Upon checkin gin I was given the keys to the two rooms I had reserved. One key didn't work, requiring a return trip to have it fixed - this key proved ineffective as well. It was only after these two failed attempts that I was informed the door was broken and I would have to get 'creative' with the door handle to get into the room. There were zero security measures in place. The only areas that required a key to enter were the individual rooms and the pool area. All the doors to the outside were accessible without a key; most were actually propped or otherwise stuck open. The pool area, on the other hand, required a key to get into - although why anyone would want to use the pool is beyond me; the hot tub was filthy, the air freezing and the pool itself murky and dark. Breakfast consisted of a minimal assortment of stale doughnuts and a single waffle, warm orange and apple juice and approximately half a bowl of Raisin Bran. The breakfast area and front desk were unstaffed so there was no way for me to inquire as to additional options for breakfast. We arrived at 8:45am for breakfast in order to avoid the potential of items having 'run out'. Upon checkout I informed the clerk I had reserved the rooms at a different rate, $59.99, than what I had been charged, $79.99. He was polite and told me that the rate on my bill is what 'it' showed as being my charge at reservation. Although I don't doubt that the documentation available to him reflected this increased rate, I do dispute the accuracy of it as I would not have paid $80 per room for two rooms for an impromtu birthday party for my son and a few friends. The one bright spot? The beds were extraordinarily comfortable, the pillows were soft - not like the bricks most hotels offer - and the sheets didn't smell of bleach or strong detergents. So, a good nights sleep that wasn't worth the price - either the price I reserved at OR the price I was charged, or the ammenities offered.

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