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Days Inn Gallup

1603 W. HWY 66, I-40 at Exit 20, Gallup, NM 87301 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Days Inn Gallup
Based On 96 reviews96
  • Phone Numbers
      Phone: 1-505-863-3891
      Fax: 1-505-863-6844
  • Dogs welcome under 20 pounds. Limit 2 dogs per room, $10 per day, per dog. ADA defined service animals are welcome at this hotel.

Days Inn
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Fitness center or pool at most locations
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Traveler Reviews brought to you by
1603 W. HWY 66, I-40 at Exit 20| Gallup, NM 87301

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Days Inn Gallup  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Days Inn Gallup  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn Gallup  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Inn Gallup  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Days Inn Gallup  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Days Inn Gallup  Value
1.05 1 of 5 stars

“The WORST hotel rooms & service I've EVER encountered”

  , Glenview
I am a member of the Wyn Rewards program & have stayed in MANY of the hotels in the Wyndham chain. If I could give this hotel a negative 5 I would! I was on a multi-state business trip & made reservations ahead of time and arrived at the hotel just before 11PM (exhausted). The 1st room they put me in #126 had blood splatters & boogers on the wall & a heater that didn't work (it was 35 degrees so heater was needed). When I asked to switch rooms Marietta at the front desk acted as if I was a nuisance (no apologies). As I pulled up to the front desk to get my new key, a male employee was being dropped off & had no qualms about taking up the entire driveway (both left & right portions) and sit & chat for a bit leaving me to park & have to walk to swap keys. I was then put in room #223 which had noxious fumes permeating. As I was unpacking my toiletries I noticed dead & dying roaches.... obviously they recently fumigated but felt no qualms about putting a person in that hazardous room. As I called the front office to change rooms again, Marietta claimed no rooms were available & it was now already almost midnight so I left fan & heater on & decided to just bear it. At checkout I spoke to Latiya who said the manager was out of the country so I could not have any words with him. When I told her about the issues (now wheezing from the chemicals) she claimed that there were no roaches & no fumes. I pulled out my phone to show her the photos I took & she still played defensive denial (again, no apologies). This hotel needs a boot-camp of instruction from HOW TO TREAT patrons as well as how to properly maintain and run a hotel. Issues occur & things happen, but to take no ownership & offer no apologies for any inconvenience is unheard of!!!! Cheap motels are run better than this!

Other Recent Traveler Reviews from Days Inn guests:

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3.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.