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Days Inn Henrietta/Rochester Area

4853 West Henrietta Road, W Henrietta & LeHigh Station, Henrietta, NY 14467 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Days Inn Henrietta/Rochester Area
  • Phone Numbers
      Phone: 1-585-334-9300
      Fax: 1-585-334-8397
  • Pets are allowed for a non-refundable charge of $10 per pet per night. Service animals are also welcome at this hotel.

Days Inn
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Fitness center or pool at most locations
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Traveler Reviews brought to you by
4853 West Henrietta Road, W Henrietta & LeHigh Station| Henrietta, NY 14467

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Days Inn Henrietta/Rochester Area  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Days Inn Henrietta/Rochester Area  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Days Inn Henrietta/Rochester Area  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Days Inn Henrietta/Rochester Area  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Days Inn Henrietta/Rochester Area  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Days Inn Henrietta/Rochester Area  Value
1.05 1 of 5 stars

“Not acceptable”

  , Henrietta
Hi, I had made reservation for this hotel (Henrietta, NY) several days in advance and I notified the hotel that I will be arriving late (midnight or so). Due to weather I arrived to the hotel 2 hours later than I had planned. The person at the front desk told me that there was just one room left and he gave me two keycards because he did not know which one would work. So far so good. However, when I got to the room even with the good card I had problems opening the door because, contrary to my expectation the handle had to be lifted, not pushed down, in order for the door to open. My next surprise was that the lights in the room were not working. Fortunately the bathroom lights worked and since I just wanted to go to sleep that was not big problem either. However, before I could go to sleep I had to take care to turn off the toilet which kept flushing continuously. I had asked for a non-smoking room but my room reeking of cigarette smoke. When I got up the next morning I noticed that some of the drawer handles of the furniture were partly detached. Not good... Because of the rain and poor grading, the parking lot was flooded and my shoes got soaked walking to the reception area for breakfast. So far, these are the negative aspects of my stay. On the other hand, the hotel personnel were helpful and polite and the breakfast was OK. I summary, this facility needs a bit of work to make sure that things like the locks, lights and plumbing are working. The drainage of the parking lot could also use some improvment.

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