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Days Inn & Suites Surprise

12477 West Bell Road, I-17, to 101 West, Bell Road, Surprise, AZ 85374 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Days Inn & Suites Surprise
  • Phone Numbers
      Phone: 1-623-933-4000
      Fax: 1-623-933-4003
  • No smoking
  • Maximum 2 Pets allowed up to 12 lbs for a charge of 25 dollars per pet per stay. There will be a 250 dollar non-refundable charge if property is not notified that pet is in hotel. ADA defined service animals are welcome at this hotel.

Days Inn and Suites
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Separate living/sleeping areas available
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Traveler Reviews brought to you by
12477 West Bell Road, I-17, to 101 West, Bell Road| Surprise, AZ 85374

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Days Inn & Suites Surprise  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Days Inn & Suites Surprise  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn & Suites Surprise  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Days Inn & Suites Surprise  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Days Inn & Suites Surprise  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Days Inn & Suites Surprise  Value
2.05 2 of 5 stars

“Disappointed”

  , Las Cruces
When I was looking for a hotel at Bernalillo while my kids are at soccer camp, Day's Inn had looked very promising. It had very good pictures of rooms, Pool Area and looked very clean. It was slightly less money than the Holiday inn express accross the street and appeared to have a decient breakfast as well. So, after a 5 hour drive we arrive at the Hotel, Check-in and off to our room. First thing I noticed was the room was not as good as the pictures had indicated. Several light fixtures did not work, The ceiling heater in the bath room just had a 75 watt flood light (absolutely no heat ! ) instead of the IR 250 Watt and the In-Wall Heater/AC unit was in bad shape (took several hours to get to 70 Deg on heat side. The flat panel tv they had was quite worn and the picture was blurry. I had thought this Day's Inn was new, but just the opposite! I was starting to regrete not going to the Holiday Inn. So then we decide to go to the pool and hot tub to relax just to find out the Hot Tub wasn't working either!! and the heated pool was cold to me and my family. The staff at the front desk did offer that we could go to the Holiday Inn Express and use their pool/hot tub, but it was too cold outside for my kids to get wet then have to go from one hotel to the other while still wet. I was thinking about not only using the H.I. pool, but just staying there instead of the Day's Inn. Which I would have done if not for the fact it was already 8:30pm and me and my family had already unpacked. Also elevator had a foul smell to it and the hallway carpet was loose in the middle and was a trip hazard. We will not be staying at this Day's Inn again. Very Disappointed, they need to post current pictures on their web site as what they have showing now is very DECEIVING!!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.