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Days Inn & Suites Surprise

12477 West Bell Road, I-17, to 101 West, Bell Road, Surprise, AZ 85374 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Days Inn & Suites Surprise
  • Phone Numbers
      Phone: 1-623-933-4000
      Fax: 1-623-933-4003
  • No smoking
  • Maximum 2 Pets allowed up to 12 lbs for a charge of 25 dollars per pet per stay. There will be a 250 dollar non-refundable charge if property is not notified that pet is in hotel. ADA defined service animals are welcome at this hotel.

Days Inn and Suites
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Separate living/sleeping areas available
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Traveler Reviews brought to you by
12477 West Bell Road, I-17, to 101 West, Bell Road| Surprise, AZ 85374

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Days Inn & Suites Surprise  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Days Inn & Suites Surprise  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn & Suites Surprise  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Inn & Suites Surprise  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Days Inn & Suites Surprise  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Days Inn & Suites Surprise  Value
2.05 2 of 5 stars

“Not a good stay”

  , Tarzana
This is not the first time I have stayed at this hotel, but it was certainly the worst. The rooms were poorly kept and the restocking of room amenities was slip shod. The heater in the room would not turn off even with the switch set to the off position and had to be unplugged to get a nights sleep. On returning to my room one night my bed had been left unfinished. In the middle of the night the toilet broke and would not quit running. The next morning I tried to turn on the shower and the handle feel off so I tried to wash up at the sink only to discover that there were no wash cloths in the room. I used a face towel to wash up until the sink began to over fill because the drain was clogged. I left a message for the manager to call me, and had to call the hotel three times over two days before someone returned my call.I will say that when the manager did call she was very polite and apologetic and gave me a small refund.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.