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Days Hotel Sutton Flatwoods

350 Days Drive, Sutton, WV 26601 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Days Hotel Sutton Flatwoods
  • Phone Numbers
      Phone: 1-304-765-5055
      Fax: 1-304-765-2067
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Days Inn Hotel Chairman's Award
  • Excellence in Service and Product
  • Measured by Days Inn Quality Assurance
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Traveler Reviews brought to you by
350 Days Drive Sutton, WV 26601

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Days Hotel Sutton Flatwoods  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Days Hotel Sutton Flatwoods  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Days Hotel Sutton Flatwoods  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Hotel Sutton Flatwoods  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Days Hotel Sutton Flatwoods  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Days Hotel Sutton Flatwoods  Value
2.05 2 of 5 stars

“Rude and discourteous staff”

  , Saint Louis
My wife and I were driving cross country, and stopped in Russel overnight. We picked the Days Inn because generally that means a decent hotel, usually a little better than the other options there (a Super 8 is next door, and the trucker oriented Russell Inn down the street). It cost $60 to the Russell Inn's $30, but I assumed I'd be getting a better night's sleep for that. Unfortunately, the heater was so loud that we both woke up every time it came on and couldn't fall asleep until it turned off. When I told the staff in the morning at check out, I didn't receive so much as an apology. After pretty much being blown off by the staff, I asked if they were going to do anything to make this right, and was told I should have gotten up, gotten dressed, and come to the desk in the middle of the night so that we could change rooms. The management then essentially accused me of lying, and insisted that we go up to the room so that he could hear the noise and decide if it was bad enough to warrant them doing anything. At that point I got sick of dealing with them and wasting my time, so I cut my losses and left. So to sum it all up, go to the Russell Inn down the street, save your $30. Don't go here. I won't again.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.