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Days Inn & Suites Plano Medical Center/Dallas

19373 Preston Road, Dallas, TX 75252 US

Check in:
After 1:00 PM
Check in: After 1:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Days Inn & Suites Plano Medical Center/Dallas
Based On 66 reviews66
  • Phone Numbers
      Phone: 1-972-248-7045
      Fax: 1-972-248-7039
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Days Inn and Suites
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Separate living/sleeping areas available
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Traveler Reviews brought to you by
19373 Preston Road Dallas, TX 75252

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Days Inn & Suites Plano Medical Center/Dallas  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Days Inn & Suites Plano Medical Center/Dallas  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn & Suites Plano Medical Center/Dallas  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Inn & Suites Plano Medical Center/Dallas  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Days Inn & Suites Plano Medical Center/Dallas  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Days Inn & Suites Plano Medical Center/Dallas  Value
1.05 1 of 5 stars

“Anywhere is better than here”

  , Logan
I had booked at another hotel and then changed to this one based on closeness to my grandmother's rehab center. This place still had a pool although outdoors, but my kids don't mind. Upon arrival we were greeted and assigned our room. They insisted on having a copy of my Drivers Licence and CC. I was told this was because the owner wanted to know who was in the room (they reluctantly gave it back on checkout). The room looked clean, but had a funny smell that we contributed to the remodeling they were doing. The bathtub had dead bugs in it, the rest of the bathroom looked dirty the floor was not mopped and the refrigerator had mold. Again maybe because the room had been unoccupied for an extended period of time. Why am i so positive? Then my son went to lay his head on the pillow only to have a spider run past his ear. I was done. I went to the front desk and asked for a different room. I was told they could move my family but they would charge us for an additional room. After a lot of discussion I suggested they just clean the room and we would keep it. The lady at the front desk insisted we move to a different room, "how fast do you think you can be out of the room? Just don't tell anyone. If anyone asks you have only ever been in the second room." She showed me 3 different rooms on the second floor. We took the third. My 3 year old went to use the bathroom and the toilet wouldn't flush. I opened the tank and sure enough the flapper puller was broken. I went back down and talked to the front desk lady who told me that because we had touched something in the room they would have to charge us another room fee. Again I refused reminding her the toilet was BROKEN!! By this time the housekeeper had left the original room and were we're again told not to tell anyone we were in the second room and moved back to the first. It was cleaner and the 3 things I asked them to fix we're fixed, still mold on ceiling and a squished bug on the bathroom. After an hour we were finally checked into the room we would be staying in. We did not use the outdoor pool due to the weather, but it was in poor repair and I would not have had my kids in it anyway. Breakfast? Not really. The donuts were so dry they must have been AT LEAST a day old and left uncovered. They chipped when I tapped the top and my 7 and 9 year olds would not even eat the ones they took. I had a cup of milk and my husband took an apple for the road. Never again!

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