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Days Inn & Suites DeSoto

1401 N IH 35E, DeSoto, TX 75115 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Days Inn & Suites DeSoto
Based On 69 reviews69
  • Phone Numbers
      Phone: 1-972-224-7100
      Fax: 1-972-224-7260
  • 1 pet with a max weight of 70 lbs is allowed for a non-refundable charge of $20 per night. Pet Sanitation Fee is $200 if applicable. ADA defined service animals are welcome at this hotel.

Days Inn and Suites
  • Experience "The Best Value Under the SunSM"
  • Free Daybreak® Breakfast at most locations
  • Free high-speed Internet access
  • Separate living/sleeping areas available
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Traveler Reviews brought to you by
1401 N IH 35E DeSoto, TX 75115

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Days Inn & Suites DeSoto  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Days Inn & Suites DeSoto  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Days Inn & Suites DeSoto  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Days Inn & Suites DeSoto  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Days Inn & Suites DeSoto  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Days Inn & Suites DeSoto  Value
2.05 2 of 5 stars

“Incorrect Pricing, Smokey Room and Hallway, Stoic Front Desk”

  , Manassas
1. Had problems with the on-line reservation - my reservation showed I had booked a room in Lancaster, PA but I had selected DeSoto, TX. I called the toll free number and the person was very helpful in getting the reservation corrected.2. At check-in, the Front Desk handed me a print-out to sign, the rate for the second day was higher than the first day and was incorrect. The Front Desk couldn't tell me why there was a difference and I had to show her my e-mail that the confirmation and the rates before she would change the rate. She then would not print out a corrected copy for me to sign so I lined through the incorrect rates before signing the paper.3. Walking to our assigned non-smoking room on the third floor, the hallway reeked of cigarette smoke odor. The room was not much better. We stayed two days and when we got back home, we had to wash all of our clothes that we had hung up because the odor had permeated the clothing.4. When we checked out, I asked for a receipt. The Front Desk told me that we would get an e-mail that would be our receipt. We never got an e-mail. I had to wait until today to see the final charge on my credit card account.Because of the unresponsiveness of the Front Desk to address our concerns, we would not stay here again, although I'm sure there are rooms that do not reek of the cigarette odor.

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